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About Allegrophone.com
Store Information
In 2000, a group of university graduate students began an effort to search the internet for the best phone service for the best prices. As word spread among the international students, we decided to share the information online. We research the web for the best rates, best quality in phone service, and present the information on our easy to search website.
Our phone cards are ideal for students (high school, college, university, graduate school, etc.), travelers, and military personnel. We also sell prepaid cell phone cards.
You can compare prices, compare quality, and purchase phone cards instantly online 24 hours a day, 7 days a week.
After a customer service representative
verifies your account (for security), and approves your first order with us, your PIN, access
number, and any subsequent orders will automatically be emailed to you
immediately after purchase.
The information in the email is much
like the back of a standard calling card so you can print it out, save it in your email, or carry
the information in a secure place.
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Hours
Allegrophone.com phone card ordering
and delivery system operates 24 hours a day, 7 days a week.
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Payment Information
Allegrophone.com accepts MasterCard,
Visa and American Express, and Discover credit cards. Orders are accepted only on the web.
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Secure Ordering and Privacy
We take security, privacy, and cybercrime very seriously.
All online transactions at
Allegrophone.com are handled with highest industry-standard SSL
encryption.
Your personal information is stored on professionally managed, highly secured servers.
We call you back on your first order to prevent credit card fraud. We understand that this may be less convenient for both you and us, but the security of your credit card is important to us.
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Ordering and Shipping
If you chose e-mail delivery and we have
already verified your account and set you up for immediate delivery, your
order will be sent automatically within minutes. There is no shipping charge
for e-mail delivery of orders.
There are times when for one reason or
another your credit card customer information is not immediately approved by
our credit card processor. Please be assured the we will work with you
and our provider to have the problem resolved quickly.
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Store Policy
If you have a problem with a card access
number, experience quality problems, or unable to use your phone card, call
the customer service number of the service provider on the card.
Customer Service should be able to
resolve any problems you may have. Be sure to have your PIN number available
when calling customer service.
If the service provider or customer
service cannot resolve your problem, please contact our
Customer Service and we'll make every attempt to ensure your
satisfaction.
We make every effort for 100%
customer satisfaction!
Allegrophone.com does not manufacture
phone cards. We market the best phone cards with the best service and resell
them to you. If you have a billing or rate question on the card you
purchased, please call the customer service number of the service provider
of the card in your e-mail order. That number is the customer service number
for the carrier that provides service on that card and has access to call
detailed records (CDR) and billing records.
We strive to maintain up to date
information about product and services on our website. Please be aware of the following:
- Rates may be higher on calls made to Cellular phones.
- Rates are subject to change without notice. To be sure the rates are
up to date, please call our customer service to confirm the up to the
minute rate for the destination you would like to call
- Calls from pay phone are subject to an additional charge.
- Phone Card or PIN(s) are Non Refundable, Non Transferable and Non
Exchangeable.
- Monthly, bi-monthly, weekly maintenance fee &taxes may apply on
certain phone cards. Please see your card information before purchasing
your card.
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